© 2021 Advanced Business Books
Welcome to our website

Advanced Business Books > Artificial intelligence (AI)  > How to name your chatbot for maximum business impact

How to name your chatbot for maximum business impact

365+ Best Chatbot Names & Top Tips to Create Your Own 2024

ai chatbot names

Rezolve.ai’s HR chatbot allows employees to communicate whenever they encounter any troubles. This conversational helpdesk chatbot will instantly resolve the employees’ queries and doubts by coming up with a personalized solution. Before that, let’s talk about the importance of conversational chatbots in the HR department, the benefits of implementing an HR chatbot and the HR tasks and processes that can be automated using HR chatbots. Online business owners can build customer relationships from different methods.

It’s important to recognise the most advanced AI assistants can go on to do more than answer customer service queries on your website. They can be fully integrated into your business and become a crucial part of your operations. Names designed to be memorable and relatable encourage more customers to interact with your chatbot, and your teams to create positive associations. Real estate and education are two sectors where chatbots lend a hand in decisions that shape users’ lives. Which of these paths would you embark on for your chatbot naming process?

Even more, ProProfs Chat offers in-depth reports that help you assess how your chatbots are doing on the website and whether they are effective at attracting more users to your website. Espressive’s AI-powered employee assistant chatbot focuses on boosting employee productivity and experience by instantly resolving employees’ issues. It is because, since 2020, our working culture, work methods, workplace environment, interactions with teammates etc. have undergone a significant change that nobody could ever predict.

Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. Industries like finance, healthcare, legal, or B2B services should project a dependable image that instills confidence, and the following names work best for this. Our list below is curated for tech-savvy and style-conscious customers. To create your account, Google will share your name, email address, and profile picture with Botpress.See Botpress’ privacy policy and terms of service. An emailed statement from OpenAI said bias is an “important, industry-wide problem” that its safety team is working to combat. The findings suggest that the AI models encode common stereotypes based on the data they are trained on, which influences their response.

If you’re tech-savvy or have the team to train the bot, Snatchbot is one of the most powerful bots on the market. Tidio is simple to install and has a visual builder, allowing you to create an advanced bot with no coding experience. ChatBot’s AI resolves 80% of queries, saving time and improving the customer experience. ChatBot delivers quick and accurate AI-generated answers to your customers’ questions without relying on OpenAI, BingAI, or Google Gemini. You get your own generative AI large language model framework that you can launch in minutes – no coding required.

Now, list as many names as you can think that related to these aspects. Name your chatbot as an actual assistant to make visitors feel as if they entered the shop. Consider simple names and build a personality around them that will match your brand. When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses.

Chatbots can also be industry-specific, which helps users identify what the chatbot offers. But don’t try to fool your visitors into believing that they’re speaking to a human agent. When your chatbot has a name of a person, it should introduce itself as a bot when greeting the potential client. You most likely built your customer persona in the earlier stages of your business.

Once the primary function is decided, you can choose a bot name that aligns with it.

For example, a chatbot named “Clarence” could be used by anyone, regardless of their gender. This is why naming your chatbot can build instant rapport and make the chatbot-visitor interaction more personal. It’s crucial to be transparent with your visitors and let them know upfront that they are interacting with a chatbot, not a live chat operator.

Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company. Good names establish an identity, which then contributes to creating meaningful associations. Think about it, we name everything from babies to mountains and even our cars!

Workativ helps you auto resolve most of your employee HR-related questions and requests using a modern HR chatbot with in-built HR workflow automation. Now that you have a better understanding about HR chatbots and it’s benefits, let’s look at the leading HR chatbots that are revolutionizing employee support in 2024 and beyond. A few online shoppers will want to talk with a chatbot that has a human persona. The chatbot naming process is not a challenging one, but, you should understand your business objectives to enhance a chatbot’s role.

This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. Keep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet. It only takes about 7 seconds for your customers to make their first impression of your brand.

  • Such chatbots often use deep learning and natural language processing, but simpler chatbots have existed for decades.
  • ‍Botcore.ai is a real-time digital assistant that helps companies to enhance employee collaboration and communications, boost employee engagement and elevate HR productivity to new heights.
  • Apart from providing a human name to your chatbot, you can also choose a catchy bot name that will captivate your target audience to start a conversation.
  • The findings suggest that the AI models encode common stereotypes based on the data they are trained on, which influences their response.

You could lean towards innovation, sway towards playfulness, or embrace the technological roots. The science of selecting the best chatbot names might seem complex initially. Just as biological species are carefully named based on their unique characteristics, your chatbot also requires a careful process to find the perfect name. Each of these names reflects not only a character but the function the bot is supposed to serve.

What is sentiment analysis in chatbots?

Chatbots are quickly being displaced by more advanced AI assistants like ours, and “bot” can have negative connotations with spammers and trolls across all digital channels. But now, equipped with pointers on what to steer clear from and how to do so, you are securing your path to an efficiently named chatbot. The pathway of chatbot nomenclature, though adventurous and creative, can be easy to misstep. Choosing the perfect name for your chatbot can be a challenging task. Whenever we begin to chart an unexplored course, it’s equally important to understand what to do and what not to do.

Soliciting and acting upon feedback might sound like a cumbersome process and a detour from your launch timeline. Hence, the names need to suggest confidence, knowledge, and insightful guidance. From booking flights and hotels to suggesting itineraries and offering localized tips, your travel bot wears multiple hats. Creating a playful, inviting atmosphere is often the secret to increasing user engagement. While there’s no strict right or wrong, your decision can significantly shape the user’s interaction with the bot.

ai chatbot names

Friday communicates that the artificial intelligence device is a robot that helps out. Similarly, naming your company’s chatbot is as important as naming your company, children, or even your dog. Names matter, and that’s why it can be challenging to pick the right name—especially because your AI chatbot may be the first “person” that your customers talk to.

Team members don’t have to be marketers, the name could be a simple spin on your business name, industry focus, greater purpose, or be inspired by your brand colours or values. Discover the transformative effects they can have on your operations, customer satisfaction, and overall digital presence. ‍Despite its comprehensive features, SAP Conversational AI has been transitioned to maintenance mode since January 2023, with no direct successor announced. Current users can continue utilizing the platform until their contract expires. This decision might impact businesses seeking long-term chatbot solutions within the SAP ecosystem. Nevertheless, SAP Conversational AI remains a powerful tool for enterprises looking to streamline communication and automate tasks, providing a unified interface for customer and employee interactions.

Especially if your chatbot caters to a younger, more informal audience or deals with light-hearted products or services, a cute name can add a pleasant, friendly touch to the user experience. With an understanding of the importance of chatbot nomenclature and practical steps to name your bot, we’ve paved the groundwork for your chatbot naming process. With these swift steps, you can have a shortlist of potential chatbot names, maximizing productivity while maintaining creativity. Take a minute to understand your bot’s key functionalities, target customers, and brand identity.

Travel Industry Chatbot Names

Embracing the tech roots of your chatbot can be a powerful way to showcase your bot’s advanced capabilities, especially when catering to a tech-savvy audience or a technology-focused product or service. Choosing a unique chatbot name protects you legally and helps your chatbot stand out in a market that’s increasingly populated with bots. Gender is powerfully in the forefront of customers’ social concerns, as are racial and other cultural considerations. You want your bot to be representative of your organization, but also sensitive to the needs of your customers, whoever and wherever they are.

  • Usually, a chatbot is the first thing your customers interact with on your website.
  • Make human-like interactions that encourage conversions and experiences.
  • Start with a simple Google search to see if any other chatbots exist with the same name.

Moreover, Amber can conduct automated surveys and pulse checks with staff members the moment they join your organization, giving you a complete picture of an employee’s journey. And, equipped with the insights shared in this guide, you are undoubtedly uniquely positioned to craft that perfect name. The extra time and effort spent can indeed be a worthy investment for your brand’s long-term success.

You also need to know if the name has significance to people in your own country but that will be lost to others with another geographical, generational, gendered, or socioeconomic background. Doing research helps, as does including a diverse panel of people in the naming process, with different worldviews and backgrounds. Gupshup is a comprehensive conversational engagement platform designed to enhance business-customer interactions through diverse messaging channels. It integrates https://chat.openai.com/ artificial intelligence to create human-like conversations, aiming to elevate customer satisfaction and drive revenue growth. Gupshup supports a wide range of channels including WhatsApp, Instagram, SMS, and voice, among others, providing businesses with the flexibility to reach their audience where they are most active. With its user-friendly drag-and-drop interface, UChat allows for the creation of advanced chatbot automations and workflows without requiring any coding skills.


Its ability to white-label and personalize for different brands further adds to its appeal, especially for agencies. UChat’s commitment to improving operational efficiency and customer engagement makes it a noteworthy solution in the realm of omnichannel customer communication. Leena.ai is an AI-enabled HR chatbot that aims to reduce the workload of the HR team by automating all possible HR tasks and workflows and streamlining employee requests. It allows companies to personalize employee workflows based on organizational requirements. MeBeBot is a smart AI chatbot that helps organizations automate communications and responses to employee queries for the HR, IT, and Operations teams. Additionally, it offers real-time data insights, push messaging, and pulse surveys to enhance employee engagement and experience.

ai chatbot names

Using cool bot names will significantly impact chatbot engagement rates, especially if your business has a young or trend-focused audience base. Industries like fashion, beauty, music, gaming, and technology require names that add a modern touch to customer engagement. Creative chatbot names are effective for businesses looking to differentiate themselves from the crowd. These are perfect for the technology, eCommerce, entertainment, lifestyle, and hospitality industries.

Pricing Reach out to the sales team for a quote that suits your needs. Integrated within modern collaborative platforms like MS Teams, Phia now enables you to connect directly and access all of your HR data within MS Teams. With this integration, you don’t need to open an app or switch to a different interface.

They can help employees with tasks like updating personal information, accessing payslips, checking leave balances, or requesting time off without the help of a human HR support agent. One of the main reasons to provide a name to your chatbot is to intrigue your customers and start a conversation with them. Online business owners can identify trendy ideas to link them with chatbot names.

Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months. It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative.

The Smartbots platform is a powerful tool for creating intelligent conversational chatbots that are tailored to the unique needs of your business. Smartbots’ HR Chatbot can perform HR-related tasks and processes at any time, which Chat PG allows employees to resolve their problems at their own convenience, without having to depend on a human HR agent. Through the Smartbots HR Bot, HR processes across the employee lifecycle can be streamlined and personalized.

Drift is an AI-powered chatbot that helps B2B organizations to initiate conversations and respond to inquiries. These intelligent chatbots offer real-time engagement and a personalized user experience to customers. Conversational marketing solutions powered by AI chatbots are becoming increasingly popular due to their ability to automate tedious tasks and free up valuable resources for companies. With so much potential for personalization and automation, it’s easy to see why businesses around the world are turning to AI-powered solutions.

Chatbots are advancing, and with natural language processing (NLP) and machine learning (ML), we predict that they’ll become even more human-like in 2024 than they were last year. Naming your chatbot can help you stand out from the competition and have a truly unique bot. Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot. One can be cute and playful while the other should be more serious and professional.

Amber is an HR chatbot powered by inFeedo, that uses NLP technology to auto-resolve employee queries from candidates who have made the shortlist without the intervention of your HR support team. Botsify is a fully managed chatbot platform that allows organizations to create a chatbot that suits their needs without any knowledge of coding. With Botsify, you can build website chatbots, Facebook chatbots, SMS chatbots, WhatsApp chatbots with features like conversational forms, broadcast messages, media blocks, and a chatbot menu.

Choosing the right one can be challenging but with careful consideration of capabilities, features, and pricing models offered you should find one that meets your needs. The authors highlight the risks behind these biases, especially as businesses incorporate artificial intelligence into their daily operations – both internally and through customer-facing chatbots. Build AI chatbots without code, generate more leads, and improve customer experience. Being an AI chatbot for HR, UnderstandBetter encourages open and honest communication at all levels of the business.

Employees can seamlessly interact with MeBeBot utilizing native integration into collaborative platforms like Microsoft Teams or Slack channels of your business. Needless to say, happy and motivated ai chatbot names employees are the strongest pillars of every successful organization. If employees receive fragmented or delayed support, their work and business outcomes will be negatively affected.

Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. A guide on how to deploy a custom Open AI Assistant chatbot on websites or messaging channels using OpenAI Assistants API and Botpress, with no need for extensive coding skills. Keep it brief, straightforward, memorable, and true to the voice and personality of your brand — all that you need to remember. Even if a chatbot is only a smart computer programme, giving it a name has significant benefits. We all know Alexa, Siri, Cortana, and Watson, but did you know that giving AI / bot software a human name is a growing trend?

ai chatbot names

These names work particularly well for innovative startups or brands seeking a unique identity in the crowded market. Such names help grab attention, make a positive first impression, and encourage website visitors to interact with your chatbot. GPT-4 Turbo enhances chatbots with speed, accuracy, customization, multilingual support, and enhanced scalability.

Essential dos and don’ts when choosing a chatbot name

Here, we explore another important aspect of chatbot names – their role in reducing customer service knowledge gaps. As you present a digital assistant, human names are a great choice that give you a lot of freedom for personality traits. Even if your chatbot is meant for expert industries like finance or healthcare, you can play around with different moods. Conversations need personalities, and when you’re building one for your bot, try to find a name that will show it off at the start. For example, Lillian and Lilly demonstrate different tones of conversation.

That’s why you should understand the chatbot’s role before you decide on how to name it. The ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you’re getting the most reliable resources to enhance your customer support initiatives.

An AI name generator can spark your creativity and serve as a starting point for naming your bot. If you have a simple chatbot name and a natural description, it will encourage people to use the bot rather than a costly alternative. Something as simple as naming your chatbot may mean the difference between people adopting the bot and using it or most people contacting you through another channel.

It needed to be both easy to say and difficult to confuse with other words. Branding experts know that a chatbot’s name should reflect your company’s brand name and identity. Our BotsCrew chatbot expert will provide a free consultation on chatbot personality to help you achieve conversational excellence. Your main goal is to make users feel that they came to the right place.

The best Artificial Intelligence (AI) chatbot platforms are revolutionizing the way businesses interact with their customers. As technology rapidly evolves, these AI-powered chatbots have become more sophisticated, capable of handling complex tasks such as responding to customer inquiries with increased efficiency and effectiveness. For businesses seeking to streamline their operations, the best AI chatbot platforms offer a practical and cost-efficient solution. This will help HR support agents save time while providing a seamless and frictionless employee experience. Apart from providing a human name to your chatbot, you can also choose a catchy bot name that will captivate your target audience to start a conversation. Online business owners usually choose catchy bot names that relate to business to intrigue their customers.

AI chatbots like ChatGPT treat Black names differently, per study – USA TODAY

AI chatbots like ChatGPT treat Black names differently, per study.

Posted: Fri, 05 Apr 2024 07:00:00 GMT [source]

A relevant and thoughtful name can indeed make your chatbot the hero of your narrative. Join us at Relate to hear our five big bets on what the customer experience will look like by 2030. To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet.

If you choose a direct human to name your chatbot, such as Susan Smith, you may frustrate your visitors because they’ll assume they’re chatting with a person, not an algorithm. If you name your bot “John Doe,” visitors cannot differentiate the bot from a person. Speaking, or typing, to a live agent is a lot different from using a chatbot, and visitors want to know who they’re talking to. It’s important to name your bot to make it more personal and encourage visitors to click on the chat. A name can instantly make the chatbot more approachable and more human. This, in turn, can help to create a bond between your visitor and the chatbot.

However, the fresh perspectives it attracts enhances the overall quality and acceptance of your chatbot name. Your selected chatbot name needs the stamp of approval after being scrutinized under the lens of applicable feedback and through the sturdy testing process. Thus, eliminating the high risks of user disengagement or potential legal disputes. Despite our best intentions, there are pitfalls that we can inadvertently land in, potentially causing roadblocks in our chatbot’s success story. Arguably, one of the prime strategies to name your chatbot effectively is to consider the particular industry your bot serves.

With AI chatbot platforms, businesses no longer need extensive human resources for customer queries. These platforms offer user-friendly interfaces, often with drag-and-drop functionalities, making it easy to create sophisticated, custom bots without requiring programming skills. A chatbot name that is hard to pronounce, for customers in any part of the world, can be off-putting. You can foun additiona information about ai customer service and artificial intelligence and NLP. For example, Krishna, Mohammed, and Jesus might be common names in certain locations but will call to mind religious associations in other places. Siri, for example, means something anatomical and personal in the language of the country of Georgia. Wherever you hope to do business, it’s important to understand what your chatbot’s name means in that language.

Imagine landing on a website and seeing a chatbot popping up with your favorite fictional character’s name. Fictional characters’ names are also a few of the effective ways to provide an intriguing name for your chatbot. When you are implementing your chatbot on the technical website, you can choose a tech name for your chatbot to highlight your business. Another method of choosing a chatbot name is finding a relation between the name of your chatbot and business objectives.

Your online shoppers will converse with chatbots like talking with a sales rep and receive an immediate solution to their problems. Advanced AI assistants can perform various tasks beyond customer service and be integrated into multiple channels. Choosing a name not overtly tied to customer service means the chatbot can adapt and support different departments and tasks.

You can also brainstorm ideas with your friends, family members, and colleagues. This way, you’ll have a much longer list of ideas than if it was just you. However, it will be very frustrating when people have trouble pronouncing it.

Don’t limit yourself to human names but come up with options in several different categories, from functional names—like Quizbot—to whimsical names. This isn’t an exercise limited to the C-suite and marketing teams either. Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas.

If you use Google Analytics or something similar, you can use the platform to learn who your audience is and key data about them. You may have different names for certain audience profiles and personas, allowing for a high level of customization and personalization. Plus, instead of seeing a generic name say, “Hi, I’m Bot,” you’ll be greeted with a human name, that has more meaning. Visitors will find that a named bot seems more like an old friend than it does an impersonal algorithm.

This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers. You can start by giving your chatbot a name that will encourage clients to start the conversation. Using neutral names, on the other hand, keeps you away from potential chances of gender bias.

There are a few things that you need to consider when choosing the right chatbot name for your business platforms. However, ensure that the name you choose is consistent with your brand voice. A catchy or relevant name, on the other hand, will make your visitors feel more comfortable when approaching the chatbot. Usually, a chatbot is the first thing your customers interact with on your website. So, cold or generic names like “Customer Service Bot” or “Product Help Bot” might dilute their experience.

If you are looking to replicate some of the popular names used in the industry, this list will help you. Note that prominent companies use some of these names for their conversational AI chatbots or virtual voice assistants. The goal of Peoplehum’s intelligent HR chatbot Phia is to streamline even the most tedious and repetitive tasks. Phia enables your people team to focus their efforts where they can have a greater impact doing this. Phia can respond to FAQs and even act as a confidante for your employees when necessary by utilizing conversation artificial intelligence technology.

Happyfox is a multi-tasking HR chatbot that can handle all tedious and repetitive queries about work policies, employees’ benefits, taxes, payroll, etc. This will help HR agents to focus more on important tasks boosting HR team’s productivity. Artificial intelligence-powered chatbots are outpacing the assistance of human agents in immediate response to customers’ questions. AI and machine learning technologies will help your bot sound like a human agent and eliminate repetitive and mechanical responses. Nobody knows your customers better than your support teams, so why not bring them into the process and dedicate some time to brainstorming. Looking internally for ideas is an easy way to get a bigger list of names to choose from.

ai chatbot names

HR helpdesk chatbots improve the employee experience by providing quick and accurate responses to employee inquiries, resolving issues promptly, and offering self-service options. They ensure employees can access HR support instantly, improving satisfaction and engagement. ProProfs Chat can be used by organizations to provide real-time sales and support for their websites. The software can be used to create distinctive chatbots that automate support, convert leads, and boost sales.

No Comments

Sorry, the comment form is closed at this time.